Is monday AI HIPAA compliant?

Yes

monday.com · Productivity

Yes. monday.com will sign a Business Associate Agreement (BAA) for monday AI, usually on an enterprise plan, which is the baseline requirement for handling PHI.

What we checked

This assessment separates the consumer product from any business plan. It uses the vendor documents linked below; an unverified item is not a pass.

Business Associate Agreement: Confirmed; monday.com publishes a BAA option. Confirm the exact plan and service are covered before sending PHI.
Enterprise route: Enterprise (HIPAA BAA, EU residency and SSO are Enterprise-gated); For regulated use, validate the BAA, configured service and users under the Enterprise (HIPAA BAA, EU residency and SSO are Enterprise-gated) contract.
Default data training: No by default; monday.com states it does not use your input or output to train ML models and does not allow others to do so; LLM providers operate under Zero Data Retention agreements.
Business-tier training: No by default; Enterprise (HIPAA BAA, EU residency and SSO are Enterprise-gated) is the business tier recorded for this profile.

Practical risk: monday.com states its AI does not train on customer data and enforces Zero Data Retention with its LLM providers, backed by SOC 2 Type II and ISO 27001. HIPAA BAA, EU data residency and SSO are all Enterprise-tier only.

How to make a decision

Check the precise account tier, written contract and intended data before approving monday AI. A security certification, DPA or setting can apply to only part of a vendor's service. Keep the source links with your supplier review and revisit them when the vendor changes its terms.

More on monday AI

Is monday AI GDPR compliant?Is monday AI SOC 2 compliant?Is monday AI ISO 27001 certified?Does monday AI train on your data?

See the full monday AI risk profile, with every data-handling fact and its source, or browse all rated AI tools.