ModelCharter

Is monday AI ISO 27001 certified?

Yes

monday.com · Productivity

Yes. monday.com is ISO/IEC 27001 certified for monday AI, the international information-security management standard.

What we checked

This assessment separates the consumer product from any business plan. It uses the vendor documents linked below; an unverified item is not a pass.

ISO/IEC 27001
Confirmed
monday.com reports ISO/IEC 27001 certification. Ask for scope and current certificate dates before treating it as supplier assurance.
SOC 2
Confirmed
monday.com also reports a SOC 2 attestation, which can complement but does not replace ISO scope evidence.
Default data training
No by default
monday.com states it does not use your input or output to train ML models and does not allow others to do so; LLM providers operate under Zero Data Retention agreements.
Business-tier training
No by default
Enterprise (HIPAA BAA, EU residency and SSO are Enterprise-gated) is the business tier recorded for this profile.
Practical risk: monday.com states its AI does not train on customer data and enforces Zero Data Retention with its LLM providers, backed by SOC 2 Type II and ISO 27001. HIPAA BAA, EU data residency and SSO are all Enterprise-tier only.

How to make a decision

Check the precise account tier, written contract and intended data before approving monday AI. A security certification, DPA or setting can apply to only part of a vendor's service. Keep the source links with your supplier review and revisit them when the vendor changes its terms.

More on monday AI

See the full monday AI risk profile, with every data-handling fact and its source, or browse all rated AI tools.