Does monday AI train on your data?

Yes

monday.com · Productivity

No. monday AI does not train its models on your content by default, and its business tier (Enterprise (HIPAA BAA, EU residency and SSO are Enterprise-gated)) keeps your data out of training.

What we checked

This assessment separates the consumer product from any business plan. It uses the vendor documents linked below; an unverified item is not a pass.

Default data training: No by default; monday.com states it does not use your input or output to train ML models and does not allow others to do so; LLM providers operate under Zero Data Retention agreements.
Business-tier training: No by default; Enterprise (HIPAA BAA, EU residency and SSO are Enterprise-gated) is the business tier recorded for this profile.
Training control: Not verified; No reliable training opt-out was confirmed in the sources reviewed for this profile.

Practical risk: monday.com states its AI does not train on customer data and enforces Zero Data Retention with its LLM providers, backed by SOC 2 Type II and ISO 27001. HIPAA BAA, EU data residency and SSO are all Enterprise-tier only.

How to make a decision

Check the precise account tier, written contract and intended data before approving monday AI. A security certification, DPA or setting can apply to only part of a vendor's service. Keep the source links with your supplier review and revisit them when the vendor changes its terms.

More on monday AI

Is monday AI HIPAA compliant?Is monday AI GDPR compliant?Is monday AI SOC 2 compliant?Is monday AI ISO 27001 certified?

See the full monday AI risk profile, with every data-handling fact and its source, or browse all rated AI tools.