ModelCharter

Is monday AI GDPR compliant?

Yes

monday.com · Productivity

Yes. monday.com offers a Data Processing Agreement (DPA) for monday AI, the baseline GDPR control when a vendor processes personal data on your behalf.

What we checked

This assessment separates the consumer product from any business plan. It uses the vendor documents linked below; an unverified item is not a pass.

Data Processing Agreement
Confirmed
monday.com publishes a DPA. A DPA is necessary but does not replace your own lawful-basis, DPIA and transfer assessment.
EU data residency
Confirmed
monday.com documents an EU data-residency option; confirm it is enabled for the account and workload in scope.
Default data training
No by default
monday.com states it does not use your input or output to train ML models and does not allow others to do so; LLM providers operate under Zero Data Retention agreements.
Business-tier training
No by default
Enterprise (HIPAA BAA, EU residency and SSO are Enterprise-gated) is the business tier recorded for this profile.
Practical risk: monday.com states its AI does not train on customer data and enforces Zero Data Retention with its LLM providers, backed by SOC 2 Type II and ISO 27001. HIPAA BAA, EU data residency and SSO are all Enterprise-tier only.

How to make a decision

Check the precise account tier, written contract and intended data before approving monday AI. A security certification, DPA or setting can apply to only part of a vendor's service. Keep the source links with your supplier review and revisit them when the vendor changes its terms.

More on monday AI

See the full monday AI risk profile, with every data-handling fact and its source, or browse all rated AI tools.