ModelCharter

Is monday AI safe for work?

Low risk · 0

monday.com · Productivity · facts (high-confidence)

monday AI is low-risk for default at-work use (0/100): it does not train on your data, and holds SOC 2 Type II.

Watch out: monday.com states its AI does not train on customer data and enforces Zero Data Retention with its LLM providers, backed by SOC 2 Type II and ISO 27001. HIPAA BAA, EU data residency and SSO are all Enterprise-tier only.

Data and compliance facts

Trains on consumer-tier data
No
Trains on business-tier data
No
Training opt-out available
Unverified
SOC 2 Type II
Yes
ISO 27001
Yes
ISO 42001 (AI management)
Unverified
GDPR Data Processing Addendum
Yes
HIPAA BAA
Yes
EU data residency
Yes
SSO / SAML
Yes
Data retention
LLM providers operate under Zero Data Retention; monday.com may retain data internally up to 60 days to monitor service quality, never shared or used for training.
Safer tier
Enterprise (HIPAA BAA, EU residency and SSO are Enterprise-gated)

Why it scores 0 out of 100

No risk factors flagged. Strong default data handling.