ModelCharter

Is Asana AI HIPAA compliant?

Yes

Asana · Productivity

Yes. Asana will sign a Business Associate Agreement (BAA) for Asana AI, usually on an enterprise plan, which is the baseline requirement for handling PHI.

What we checked

This assessment separates the consumer product from any business plan. It uses the vendor documents linked below; an unverified item is not a pass.

Business Associate Agreement
Confirmed
Asana publishes a BAA option. Confirm the exact plan and service are covered before sending PHI.
Enterprise route
Business or Enterprise (DPA, HIPAA, SSO and EU residency are gated above Free)
For regulated use, validate the BAA, configured service and users under the Business or Enterprise (DPA, HIPAA, SSO and EU residency are gated above Free) contract.
Default data training
No by default
Neither Asana nor its AI partners use customer data to train AI models; partner LLMs are contractually barred from training and must delete inputs and outputs after each query.
Business-tier training
No by default
Business or Enterprise (DPA, HIPAA, SSO and EU residency are gated above Free) is the business tier recorded for this profile.
Practical risk: Asana states neither it nor its AI partners train on customer data, and partner LLMs must delete inputs and outputs after each query; it holds SOC 2 Type II and ISO 27001 with a HIPAA BAA, DPA, EU residency and SSO reserved for paid plans.

How to make a decision

Check the precise account tier, written contract and intended data before approving Asana AI. A security certification, DPA or setting can apply to only part of a vendor's service. Keep the source links with your supplier review and revisit them when the vendor changes its terms.

More on Asana AI

See the full Asana AI risk profile, with every data-handling fact and its source, or browse all rated AI tools.