Does Zoom AI Companion train on your data?

Yes

Zoom Communications, Inc. · Meetings & notetakers

No. Zoom AI Companion does not train its models on your content by default, and its business tier (AI Companion (included with eligible paid Zoom Workplace accounts: Pro/Business/Enterprise)) keeps your data out of training.

What we checked

This assessment separates the consumer product from any business plan. It uses the vendor documents linked below; an unverified item is not a pass.

Default data training: No by default; Zoom states it does not use any customer audio, video, chat, screen sharing, attachments, or other communications-like customer content to train its own or third-party AI models, and this applies across all account tiers.
Business-tier training: No by default; Same blanket no-training commitment applies to paid/enterprise content; no customer content is used to train Zoom's or third-party models.
Training control: Not verified; No reliable training opt-out was confirmed in the sources reviewed for this profile.

Practical risk: AI Companion must process meeting audio/transcripts to function, and those inputs can be retained up to ~30 days for support/debugging, so disabling or admin-scoping the feature is the only way to keep sensitive conversations out of that processing pipeline.

How to make a decision

Check the precise account tier, written contract and intended data before approving Zoom AI Companion. A security certification, DPA or setting can apply to only part of a vendor's service. Keep the source links with your supplier review and revisit them when the vendor changes its terms.

More on Zoom AI Companion

Is Zoom AI Companion HIPAA compliant?Is Zoom AI Companion GDPR compliant?Is Zoom AI Companion SOC 2 compliant?Is Zoom AI Companion ISO 27001 certified?

See the full Zoom AI Companion risk profile, with every data-handling fact and its source, or browse all rated AI tools.