Is Synthesia HIPAA compliant?

Unverified

Synthesia Limited · Video

Not verified. Check directly with Synthesia Limited before using Synthesia with protected health information (PHI).

What we checked

This assessment separates the consumer product from any business plan. It uses the vendor documents linked below; an unverified item is not a pass.

Business Associate Agreement: Not verified; No public BAA was confirmed. Treat PHI use as blocked until Synthesia Limited provides written terms.
Enterprise route: Enterprise; For regulated use, validate the BAA, configured service and users under the Enterprise contract.
Default data training: No by default; Synthesia states it does not use customer inputs or outputs to pre-train its AI components; any fine-tuning on customer data only happens on the customer's written instructions.
Business-tier training: No by default; Same policy applies across paid/business tiers: customer data is not used to pre-train models, and Synthesia acts as a GDPR processor on the customer's behalf.

Practical risk: The main governance gotcha is consent provenance for AI avatars and voices. Synthesia requires documented consent for any likeness, so an at-work user must ensure they have rights to any face or voice they upload to create a custom avatar.

How to make a decision

Check the precise account tier, written contract and intended data before approving Synthesia. A security certification, DPA or setting can apply to only part of a vendor's service. Keep the source links with your supplier review and revisit them when the vendor changes its terms.

More on Synthesia

Is Synthesia GDPR compliant?Is Synthesia SOC 2 compliant?Is Synthesia ISO 27001 certified?Does Synthesia train on your data?

See the full Synthesia risk profile, with every data-handling fact and its source, or browse all rated AI tools.