ModelCharter

Is Synthesia GDPR compliant?

Yes

Synthesia Limited · Video

Yes. Synthesia Limited offers a Data Processing Agreement (DPA) for Synthesia, the baseline GDPR control when a vendor processes personal data on your behalf.

What we checked

This assessment separates the consumer product from any business plan. It uses the vendor documents linked below; an unverified item is not a pass.

Data Processing Agreement
Confirmed
Synthesia Limited publishes a DPA. A DPA is necessary but does not replace your own lawful-basis, DPIA and transfer assessment.
EU data residency
Confirmed
Synthesia Limited documents an EU data-residency option; confirm it is enabled for the account and workload in scope.
Default data training
No by default
Synthesia states it does not use customer inputs or outputs to pre-train its AI components; any fine-tuning on customer data only happens on the customer's written instructions.
Business-tier training
No by default
Same policy applies across paid/business tiers: customer data is not used to pre-train models, and Synthesia acts as a GDPR processor on the customer's behalf.
Practical risk: The main governance gotcha is consent provenance for AI avatars and voices. Synthesia requires documented consent for any likeness, so an at-work user must ensure they have rights to any face or voice they upload to create a custom avatar.

How to make a decision

Check the precise account tier, written contract and intended data before approving Synthesia. A security certification, DPA or setting can apply to only part of a vendor's service. Keep the source links with your supplier review and revisit them when the vendor changes its terms.

More on Synthesia

See the full Synthesia risk profile, with every data-handling fact and its source, or browse all rated AI tools.