ModelCharter

Is Synthesia safe for work?

Low risk · 0

Synthesia Limited · Video · facts (high-confidence)

Synthesia is low-risk for default at-work use (0/100): it does not train on your data, and holds SOC 2 Type II.

Watch out: The main governance gotcha is consent provenance for AI avatars and voices. Synthesia requires documented consent for any likeness, so an at-work user must ensure they have rights to any face or voice they upload to create a custom avatar.

Data and compliance facts

Trains on consumer-tier data
No
Trains on business-tier data
No
Training opt-out available
N/A
SOC 2 Type II
Yes
ISO 27001
Yes
ISO 42001 (AI management)
Yes
GDPR Data Processing Addendum
Yes
HIPAA BAA
Unverified
EU data residency
Yes
SSO / SAML
Yes
Data retention
Customer data processed as a GDPR processor under the customer agreement; videos/data retained while the account is active and deleted on customer instruction/termination. Specific quantified windows governed by the agreement.
Safer tier
Enterprise

Why it scores 0 out of 100

No risk factors flagged. Strong default data handling.