ModelCharter

Is Synthesia ISO 27001 certified?

Yes

Synthesia Limited · Video

Yes. Synthesia Limited is ISO/IEC 27001 certified for Synthesia, the international information-security management standard.

What we checked

This assessment separates the consumer product from any business plan. It uses the vendor documents linked below; an unverified item is not a pass.

ISO/IEC 27001
Confirmed
Synthesia Limited reports ISO/IEC 27001 certification. Ask for scope and current certificate dates before treating it as supplier assurance.
SOC 2
Confirmed
Synthesia Limited also reports a SOC 2 attestation, which can complement but does not replace ISO scope evidence.
Default data training
No by default
Synthesia states it does not use customer inputs or outputs to pre-train its AI components; any fine-tuning on customer data only happens on the customer's written instructions.
Business-tier training
No by default
Same policy applies across paid/business tiers: customer data is not used to pre-train models, and Synthesia acts as a GDPR processor on the customer's behalf.
Practical risk: The main governance gotcha is consent provenance for AI avatars and voices. Synthesia requires documented consent for any likeness, so an at-work user must ensure they have rights to any face or voice they upload to create a custom avatar.

How to make a decision

Check the precise account tier, written contract and intended data before approving Synthesia. A security certification, DPA or setting can apply to only part of a vendor's service. Keep the source links with your supplier review and revisit them when the vendor changes its terms.

More on Synthesia

See the full Synthesia risk profile, with every data-handling fact and its source, or browse all rated AI tools.