ModelCharter

Is Luma AI (Dream Machine) safe for work?

Medium risk · 44

Luma AI · Video · facts (high-confidence)

Luma AI (Dream Machine) is medium-risk for default at-work use (44/100): it trains on your data unless you opt out.

Watch out: Luma trains on your content on consumer tiers; only Enterprise and API get a contractual no-training guarantee. It is explicitly not HIPAA-ready and has no verified SOC 2 or ISO 27001, so treat it as a creative tool rather than a compliance-grade one.

Data and compliance facts

Trains on consumer-tier data
Opt-out
Trains on business-tier data
No
Training opt-out available
Yes
SOC 2 Type II
Unverified
ISO 27001
Unverified
ISO 42001 (AI management)
Unverified
GDPR Data Processing Addendum
Yes
HIPAA BAA
No
EU data residency
No
SSO / SAML
Yes
Data retention
Input exportable for 30 days after account or subscription termination, after which Luma may delete it; content already incorporated into models is not removed.
Safer tier
Enterprise or API (only tiers with a contractual no-training guarantee, DPA and SSO)

Why it scores 44 out of 100

  • +19Trains on your data. Training is on by default on the consumer tier; you must find and set the opt-out.
  • +14HIPAA BAA. A Business Associate Agreement, required for protected health information.
  • +11EU data residency. Whether data can be kept in the EU.