Is ElevenLabs HIPAA compliant?
YesElevenLabs Inc. · Audio
Yes. ElevenLabs Inc. will sign a Business Associate Agreement (BAA) for ElevenLabs, usually on an enterprise plan, which is the baseline requirement for handling PHI.
What we checked
This assessment separates the consumer product from any business plan. It uses the vendor documents linked below; an unverified item is not a pass.
- Business Associate Agreement
- Confirmed
- ElevenLabs Inc. publishes a BAA option. Confirm the exact plan and service are covered before sending PHI.
- Enterprise route
- Enterprise
- For regulated use, validate the BAA, configured service and users under the Enterprise contract.
- Default data training
- Opt-out required
- By default ElevenLabs uses voice/usage data to improve its models for consumer accounts; users can disable the 'Improve the models for everyone' toggle under Data use in account settings.
- Business-tier training
- No by default
- ElevenLabs states it does not train on Enterprise customer data (beyond what is needed to provide the service), and third-party LLM providers are contractually barred from training on customer content.
Practical risk: On the default consumer tier your submitted audio/voice data is used to improve models unless you flip the opt-out toggle, and voice cloning carries real consent/likeness-misuse exposure if someone uploads a voice they aren't authorized to clone.
How to make a decision
Check the precise account tier, written contract and intended data before approving ElevenLabs. A security certification, DPA or setting can apply to only part of a vendor's service. Keep the source links with your supplier review and revisit them when the vendor changes its terms.
More on ElevenLabs
Is ElevenLabs GDPR compliant?Is ElevenLabs SOC 2 compliant?Is ElevenLabs ISO 27001 certified?Does ElevenLabs train on your data?
See the full ElevenLabs risk profile, with every data-handling fact and its source, or browse all rated AI tools.