ModelCharter

Is ElevenLabs ISO 27001 certified?

Yes

ElevenLabs Inc. · Audio

Yes. ElevenLabs Inc. is ISO/IEC 27001 certified for ElevenLabs, the international information-security management standard.

What we checked

This assessment separates the consumer product from any business plan. It uses the vendor documents linked below; an unverified item is not a pass.

ISO/IEC 27001
Confirmed
ElevenLabs Inc. reports ISO/IEC 27001 certification. Ask for scope and current certificate dates before treating it as supplier assurance.
SOC 2
Confirmed
ElevenLabs Inc. also reports a SOC 2 attestation, which can complement but does not replace ISO scope evidence.
Default data training
Opt-out required
By default ElevenLabs uses voice/usage data to improve its models for consumer accounts; users can disable the 'Improve the models for everyone' toggle under Data use in account settings.
Business-tier training
No by default
ElevenLabs states it does not train on Enterprise customer data (beyond what is needed to provide the service), and third-party LLM providers are contractually barred from training on customer content.
Practical risk: On the default consumer tier your submitted audio/voice data is used to improve models unless you flip the opt-out toggle, and voice cloning carries real consent/likeness-misuse exposure if someone uploads a voice they aren't authorized to clone.

How to make a decision

Check the precise account tier, written contract and intended data before approving ElevenLabs. A security certification, DPA or setting can apply to only part of a vendor's service. Keep the source links with your supplier review and revisit them when the vendor changes its terms.

More on ElevenLabs

See the full ElevenLabs risk profile, with every data-handling fact and its source, or browse all rated AI tools.