Is Bland AI HIPAA compliant?

Yes

Bland AI · Audio

Yes. Bland AI will sign a Business Associate Agreement (BAA) for Bland AI, usually on an enterprise plan, which is the baseline requirement for handling PHI.

What we checked

This assessment separates the consumer product from any business plan. It uses the vendor documents linked below; an unverified item is not a pass.

Business Associate Agreement: Confirmed; Bland AI publishes a BAA option. Confirm the exact plan and service are covered before sending PHI.
Enterprise route: Any plan, with the BAA and zero-retention processing requested and enabled for the specific regulated workflow: account-level add-ons rather than a distinct paid tier.; For regulated use, validate the BAA, configured service and users under the Any plan, with the BAA and zero-retention processing requested and enabled for the specific regulated workflow: account-level add-ons rather than a distinct paid tier. contract.
Default data training: No by default; Bland describes its calling architecture as inference-only: during a call the model operates in inference mode with fixed parameters, and it runs its own models rather than routing calls through third-party frontier providers. Zero-retention processing is available on request.
Business-tier training: No by default; Any plan, with the BAA and zero-retention processing requested and enabled for the specific regulated workflow: account-level add-ons rather than a distinct paid tier. is the business tier recorded for this profile.

Practical risk: Bland AI publishes a clearer compliance story than most voice-agent platforms: self-attested SOC 2 Type II, HIPAA with BAA, GDPR with a public DPA and SCCs, plus configurable EU data residency, and calls run through its own models in inference-only mode. ISO 27001 is not listed and SSO is not documented.

How to make a decision

Check the precise account tier, written contract and intended data before approving Bland AI. A security certification, DPA or setting can apply to only part of a vendor's service. Keep the source links with your supplier review and revisit them when the vendor changes its terms.

More on Bland AI

Is Bland AI GDPR compliant?Is Bland AI SOC 2 compliant?Is Bland AI ISO 27001 certified?Does Bland AI train on your data?

See the full Bland AI risk profile, with every data-handling fact and its source, or browse all rated AI tools.