ModelCharter

Is ElevenLabs safe for work?

Low risk · 18

ElevenLabs Inc. · Audio · facts (high-confidence)

ElevenLabs is low-risk for default at-work use (18/100): it trains on your data unless you opt out, and holds SOC 2 Type II.

Watch out: On the default consumer tier your submitted audio/voice data is used to improve models unless you flip the opt-out toggle, and voice cloning carries real consent/likeness-misuse exposure if someone uploads a voice they aren't authorized to clone.

Data and compliance facts

Trains on consumer-tier data
Opt-out
Trains on business-tier data
No
Training opt-out available
Yes
SOC 2 Type II
Yes
ISO 27001
Yes
ISO 42001 (AI management)
Yes
GDPR Data Processing Addendum
Yes
HIPAA BAA
Yes
EU data residency
Yes
SSO / SAML
Unverified
Data retention
Default retention to provide the service; optional enterprise Zero Retention Mode immediately deletes request/response data on completion. Uploaded voice recordings deleted after a long inactivity window; voice clones persist until deleted.
Safer tier
Enterprise

Why it scores 18 out of 100

  • +14Trains on your data unless you opt out. Training is on by default on the consumer tier; you must find and toggle the opt-out.
  • +4No SSO/SAML. No enterprise single sign-on, so account access is harder to govern.