Is Bland AI GDPR compliant?

Yes

Bland AI · Audio

Yes. Bland AI offers a Data Processing Agreement (DPA) for Bland AI, the baseline GDPR control when a vendor processes personal data on your behalf.

What we checked

This assessment separates the consumer product from any business plan. It uses the vendor documents linked below; an unverified item is not a pass.

Data Processing Agreement: Confirmed; Bland AI publishes a DPA. A DPA is necessary but does not replace your own lawful-basis, DPIA and transfer assessment.
EU data residency: Confirmed; Bland AI documents an EU data-residency option; confirm it is enabled for the account and workload in scope.
Default data training: No by default; Bland describes its calling architecture as inference-only: during a call the model operates in inference mode with fixed parameters, and it runs its own models rather than routing calls through third-party frontier providers. Zero-retention processing is available on request.
Business-tier training: No by default; Any plan, with the BAA and zero-retention processing requested and enabled for the specific regulated workflow: account-level add-ons rather than a distinct paid tier. is the business tier recorded for this profile.

Practical risk: Bland AI publishes a clearer compliance story than most voice-agent platforms: self-attested SOC 2 Type II, HIPAA with BAA, GDPR with a public DPA and SCCs, plus configurable EU data residency, and calls run through its own models in inference-only mode. ISO 27001 is not listed and SSO is not documented.

How to make a decision

Check the precise account tier, written contract and intended data before approving Bland AI. A security certification, DPA or setting can apply to only part of a vendor's service. Keep the source links with your supplier review and revisit them when the vendor changes its terms.

More on Bland AI

Is Bland AI HIPAA compliant?Is Bland AI SOC 2 compliant?Is Bland AI ISO 27001 certified?Does Bland AI train on your data?

See the full Bland AI risk profile, with every data-handling fact and its source, or browse all rated AI tools.