Is Bland AI safe for work?
Low risk · 0Bland AI · Audio · facts (medium-confidence)
Bland AI is low-risk for default at-work use (0/100): it does not train on your data, and holds SOC 2 Type II.
0
Low risk
Watch out: Bland AI publishes a clearer compliance story than most voice-agent platforms: self-attested SOC 2 Type II, HIPAA with BAA, GDPR with a public DPA and SCCs, plus configurable EU data residency, and calls run through its own models in inference-only mode. ISO 27001 is not listed and SSO is not documented.
Data and compliance facts
- Trains on consumer-tier data
- No
- Trains on business-tier data
- No
- Training opt-out available
- Unverified
- SOC 2 Type II
- Yes
- ISO 27001
- Unverified
- ISO 42001 (AI management)
- Unverified
- GDPR Data Processing Addendum
- Yes
- HIPAA BAA
- Yes
- EU data residency
- Yes
- SSO / SAML
- Unverified
- Data retention
- General policy: retained for as long as necessary to provide the service. Zero-retention processing is available on request for sensitive workflows.
- Safer tier
- Any plan, with the BAA and zero-retention processing requested and enabled for the specific regulated workflow: account-level add-ons rather than a distinct paid tier.
Why it scores 0 out of 100
No risk factors flagged. Strong default data handling.