Is Otter.ai GDPR compliant?

Yes

Otter.ai, Inc. · Meetings & notetakers

Yes. Otter.ai, Inc. offers a Data Processing Agreement (DPA) for Otter.ai, the baseline GDPR control when a vendor processes personal data on your behalf.

What we checked

This assessment separates the consumer product from any business plan. It uses the vendor documents linked below; an unverified item is not a pass.

Data Processing Agreement: Confirmed; Otter.ai, Inc. publishes a DPA. A DPA is necessary but does not replace your own lawful-basis, DPIA and transfer assessment.
EU data residency: Not verified; No EU-residency option was confirmed in the sources reviewed for this profile.
Default data training: Opt-out required; Otter uses a proprietary method to de-identify user data and trains its own models on it by default, with opt-out controls reportedly available in account data settings.
Business-tier training: Opt-out required; Otter de-identifies and trains on user data by default (third-party AI service providers do not train on it); enterprise customers act as data controllers and can configure controls.

Practical risk: Otter trains its own models on de-identified user content by default and its meeting assistant can auto-join calendar meetings, raising consent and surveillance concerns (it is the subject of a wiretap/consent class action).

How to make a decision

Check the precise account tier, written contract and intended data before approving Otter.ai. A security certification, DPA or setting can apply to only part of a vendor's service. Keep the source links with your supplier review and revisit them when the vendor changes its terms.

More on Otter.ai

Is Otter.ai HIPAA compliant?Is Otter.ai SOC 2 compliant?Is Otter.ai ISO 27001 certified?Does Otter.ai train on your data?

See the full Otter.ai risk profile, with every data-handling fact and its source, or browse all rated AI tools.