Is Glean ISO 27001 certified?

Unverified

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Not verified. We could not confirm an ISO/IEC 27001 certification for Glean.

What we checked

This assessment separates the consumer product from any business plan. It uses the vendor documents linked below; an unverified item is not a pass.

ISO/IEC 27001: Not verified; No public ISO/IEC 27001 certification was confirmed. Request evidence from Glean if this is a procurement requirement.
SOC 2: Confirmed; Glean also reports a SOC 2 attestation, which can complement but does not replace ISO scope evidence.
Default data training: No by default; Zero-retention agreements with model providers mean your data is never stored or used for model training.
Business-tier training: No by default; Enterprise (single-tenant or self-hosted deployment; BAA and DPA available) is the business tier recorded for this profile.

Practical risk: Glean says it never uses customer data to train models thanks to zero-retention agreements with model providers, offers single-tenant and regional (incl. EU) deployment, and will sign a HIPAA BAA. ISO 27001 status was not independently verifiable from its public pages.

How to make a decision

Check the precise account tier, written contract and intended data before approving Glean. A security certification, DPA or setting can apply to only part of a vendor's service. Keep the source links with your supplier review and revisit them when the vendor changes its terms.

More on Glean

Is Glean HIPAA compliant?Is Glean GDPR compliant?Is Glean SOC 2 compliant?Does Glean train on your data?

See the full Glean risk profile, with every data-handling fact and its source, or browse all rated AI tools.