ModelCharter

Is Glean safe for work?

Low risk · 0

Glean · Search · facts (medium-confidence)

Glean is low-risk for default at-work use (0/100): it does not train on your data, and holds SOC 2 Type II.

Watch out: Glean says it never uses customer data to train models thanks to zero-retention agreements with model providers, offers single-tenant and regional (incl. EU) deployment, and will sign a HIPAA BAA. ISO 27001 status was not independently verifiable from its public pages.

Data and compliance facts

Trains on consumer-tier data
No
Trains on business-tier data
No
Training opt-out available
Unverified
SOC 2 Type II
Yes
ISO 27001
Unverified
ISO 42001 (AI management)
Unverified
GDPR Data Processing Addendum
Yes
HIPAA BAA
Yes
EU data residency
Yes
SSO / SAML
Yes
Data retention
Zero-retention agreements with model providers; product-specific retention terms sit in the DPA.
Safer tier
Enterprise (single-tenant or self-hosted deployment; BAA and DPA available)

Why it scores 0 out of 100

No risk factors flagged. Strong default data handling.