ModelCharter

Is Glean SOC 2 compliant?

Yes

Glean · Search

Yes. Glean holds a SOC 2 report covering Glean, which gives independent assurance over its security controls.

What we checked

This assessment separates the consumer product from any business plan. It uses the vendor documents linked below; an unverified item is not a pass.

SOC 2 report
Confirmed
Glean reports a SOC 2 attestation. Request the current report and relevant bridge letter during procurement.
ISO 27001
Not verified
No ISO/IEC 27001 certification was confirmed in the sources reviewed for this profile.
Default data training
No by default
Zero-retention agreements with model providers mean your data is never stored or used for model training.
Business-tier training
No by default
Enterprise (single-tenant or self-hosted deployment; BAA and DPA available) is the business tier recorded for this profile.
Practical risk: Glean says it never uses customer data to train models thanks to zero-retention agreements with model providers, offers single-tenant and regional (incl. EU) deployment, and will sign a HIPAA BAA. ISO 27001 status was not independently verifiable from its public pages.

How to make a decision

Check the precise account tier, written contract and intended data before approving Glean. A security certification, DPA or setting can apply to only part of a vendor's service. Keep the source links with your supplier review and revisit them when the vendor changes its terms.

More on Glean

See the full Glean risk profile, with every data-handling fact and its source, or browse all rated AI tools.