ModelCharter

Is You.com ISO 27001 certified?

Unverified

You.com · Search

Not verified. We could not confirm an ISO/IEC 27001 certification for You.com.

What we checked

This assessment separates the consumer product from any business plan. It uses the vendor documents linked below; an unverified item is not a pass.

ISO/IEC 27001
Not verified
No public ISO/IEC 27001 certification was confirmed. Request evidence from You.com if this is a procurement requirement.
SOC 2
Confirmed
You.com also reports a SOC 2 attestation, which can complement but does not replace ISO scope evidence.
Default data training
No by default
You.com's privacy policy states user content will not be used for developing, improving, or training third-party AI or ML models, and its pricing page advertises no model training platform-wide.
Business-tier training
No by default
Enterprise plan (adds configurable auto-purge of queries and data and is built to accommodate a signed DPA) is the business tier recorded for this profile.
Practical risk: You.com says it does not train models on your data and holds a SOC 2 Type 2 report, with a DPA available. It explicitly is not a HIPAA tool, and EU residency is not guaranteed, so keep PHI and EU-locked data out of it.

How to make a decision

Check the precise account tier, written contract and intended data before approving You.com. A security certification, DPA or setting can apply to only part of a vendor's service. Keep the source links with your supplier review and revisit them when the vendor changes its terms.

More on You.com

See the full You.com risk profile, with every data-handling fact and its source, or browse all rated AI tools.