ModelCharter

Is Dropbox Dash safe for work?

Low risk · 11

Dropbox · Search · facts (medium-confidence)

Dropbox Dash is low-risk for default at-work use (11/100): it does not train on your data, and holds SOC 2 Type II.

Watch out: Dash inherits Dropbox's compliance stack (SOC 2 Type II, its own ISO 27001 certificate and a dedicated subprocessor list) and states content is not used to train third-party models, with a 90-day retention window. Dropbox explicitly excludes Dash from HIPAA BAA coverage, so it is not suitable for PHI on any plan.

Data and compliance facts

Trains on consumer-tier data
No
Trains on business-tier data
No
Training opt-out available
Unverified
SOC 2 Type II
Yes
ISO 27001
Yes
ISO 42001 (AI management)
Unverified
GDPR Data Processing Addendum
Yes
HIPAA BAA
No
EU data residency
Unverified
SSO / SAML
Yes
Data retention
90-day retention window for content processed through Dash before deletion.
Safer tier
Business or Enterprise (note: no HIPAA BAA for Dash on any tier)

Why it scores 11 out of 100

  • +11HIPAA BAA. A Business Associate Agreement, required for protected health information.