Is Perplexity safe for work?
Medium risk · 31Perplexity AI, Inc. · Search · facts (medium-confidence)
Perplexity is medium-risk for default at-work use (31/100): it trains on your data unless you opt out, and holds SOC 2 Type II.
31
Medium risk
Watch out: On consumer plans data is used to improve models unless you turn off the default-on 'AI data retention' toggle, and reporting alleges Perplexity shared conversational data with ad/tracking platforms (incl. in Incognito).
Data and compliance facts
- Trains on consumer-tier data
- Opt-out
- Trains on business-tier data
- No
- Training opt-out available
- Yes
- SOC 2 Type II
- Yes
- ISO 27001
- Unverified
- ISO 42001 (AI management)
- Unverified
- GDPR Data Processing Addendum
- Yes
- HIPAA BAA
- Unverified
- EU data residency
- Unverified
- SSO / SAML
- Yes
- Data retention
- Consumer: data retained unless 'AI data retention' is disabled; Enterprise Pro offers configurable retention and a Zero Data Retention mode; Sonar API retains no request data.
- Safer tier
- Enterprise Pro
Why it scores 31 out of 100
- +14Trains on your data unless you opt out. Training is on by default on the consumer tier; you must find and toggle the opt-out.
- +6No ISO 27001. No ISO/IEC 27001 information-security certification found.
- +6No EU data residency. Data cannot be guaranteed to stay in the EU.
- +5No HIPAA BAA. No Business Associate Agreement, so do not use it with protected health information.