ModelCharter

Is Dropbox Dash HIPAA compliant?

No

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No documented BAA. Dropbox does not appear to offer one for Dropbox Dash, so treat it as unsuitable for PHI until confirmed otherwise.

What we checked

This assessment separates the consumer product from any business plan. It uses the vendor documents linked below; an unverified item is not a pass.

Business Associate Agreement
Not offered
No BAA was found in Dropbox's published materials for this service.
Enterprise route
Business or Enterprise (note: no HIPAA BAA for Dash on any tier)
For regulated use, validate the BAA, configured service and users under the Business or Enterprise (note: no HIPAA BAA for Dash on any tier) contract.
Default data training
No by default
Dropbox states no customer data is used for third-party model training and it will not build generative AI models using your content without consent.
Business-tier training
No by default
Business or Enterprise (note: no HIPAA BAA for Dash on any tier) is the business tier recorded for this profile.
Practical risk: Dash inherits Dropbox's compliance stack (SOC 2 Type II, its own ISO 27001 certificate and a dedicated subprocessor list) and states content is not used to train third-party models, with a 90-day retention window. Dropbox explicitly excludes Dash from HIPAA BAA coverage, so it is not suitable for PHI on any plan.

How to make a decision

Check the precise account tier, written contract and intended data before approving Dropbox Dash. A security certification, DPA or setting can apply to only part of a vendor's service. Keep the source links with your supplier review and revisit them when the vendor changes its terms.

More on Dropbox Dash

See the full Dropbox Dash risk profile, with every data-handling fact and its source, or browse all rated AI tools.