Is Ada GDPR compliant?

Yes

Ada · Customer support

Yes. Ada offers a Data Processing Agreement (DPA) for Ada, the baseline GDPR control when a vendor processes personal data on your behalf.

What we checked

This assessment separates the consumer product from any business plan. It uses the vendor documents linked below; an unverified item is not a pass.

Data Processing Agreement: Confirmed; Ada publishes a DPA. A DPA is necessary but does not replace your own lawful-basis, DPIA and transfer assessment.
EU data residency: Confirmed; Ada documents an EU data-residency option; confirm it is enabled for the account and workload in scope.
Default data training: No by default; Customer data is never used to train shared or public models; zero data retention with LLM providers, and any fine-tuning uses a single customer's own de-identified data. Ada is enterprise-only, so there is no consumer tier.
Business-tier training: No by default; Enterprise (the only tier) with an executed DPA, HIPAA documentation obtained during procurement, and a negotiated EU data-residency clause is the business tier recorded for this profile.

Practical risk: Ada is enterprise-only and says it never trains shared models on your data, holds SOC 2 Type II, publishes subprocessors and offers HIPAA documentation and negotiated EU residency. The open questions are ISO 27001 (not listed on its trust center) and confirming a named BAA before regulated deployment.

How to make a decision

Check the precise account tier, written contract and intended data before approving Ada. A security certification, DPA or setting can apply to only part of a vendor's service. Keep the source links with your supplier review and revisit them when the vendor changes its terms.

More on Ada

Is Ada HIPAA compliant?Is Ada SOC 2 compliant?Is Ada ISO 27001 certified?Does Ada train on your data?

See the full Ada risk profile, with every data-handling fact and its source, or browse all rated AI tools.