Is Ada safe for work?
Low risk · 0Ada · Customer support · facts (medium-confidence)
Ada is low-risk for default at-work use (0/100): it does not train on your data, and holds SOC 2 Type II.
0
Low risk
Watch out: Ada is enterprise-only and says it never trains shared models on your data, holds SOC 2 Type II, publishes subprocessors and offers HIPAA documentation and negotiated EU residency. The open questions are ISO 27001 (not listed on its trust center) and confirming a named BAA before regulated deployment.
Data and compliance facts
- Trains on consumer-tier data
- No
- Trains on business-tier data
- No
- Training opt-out available
- Unverified
- SOC 2 Type II
- Yes
- ISO 27001
- Unverified
- ISO 42001 (AI management)
- Unverified
- GDPR Data Processing Addendum
- Yes
- HIPAA BAA
- Yes
- EU data residency
- Yes
- SSO / SAML
- Yes
- Data retention
- Transcripts are automatically deleted after two years unless personal details are removed; on-demand deletion and export APIs are available.
- Safer tier
- Enterprise (the only tier) with an executed DPA, HIPAA documentation obtained during procurement, and a negotiated EU data-residency clause
Why it scores 0 out of 100
No risk factors flagged. Strong default data handling.