Is Slack AI safe for work?
Low risk · 0Salesforce · Productivity · facts partly unverified, check sources
Slack AI is low-risk for default at-work use (0/100): it does not train on your data, and holds SOC 2 Type II.
0
Low risk
Watch out: The 'no training' guarantee covers generative LLMs, but Slack's non-generative machine-learning features have historically processed customer messages on an opt-out (not opt-in) basis, so admins must proactively review AI/ML data settings rather than assume default protection.
Data and compliance facts
- Trains on consumer-tier data
- No
- Trains on business-tier data
- No
- Training opt-out available
- N/A
- SOC 2 Type II
- Yes
- ISO 27001
- Yes
- ISO 42001 (AI management)
- Unverified
- GDPR Data Processing Addendum
- Yes
- HIPAA BAA
- Yes
- EU data residency
- Yes
- SSO / SAML
- Yes
- Data retention
- Slack AI responses (summaries, search answers) are ephemeral and not stored on servers; recaps are retained ~90 days; workflow-generated channel summaries follow the workspace's configured data retention/message-retention settings.
- Safer tier
- Enterprise Grid (Slack AI is a paid add-on on paid plans; admins can scope AI features)
Why it scores 0 out of 100
No risk factors flagged. Strong default data handling.