ModelCharter

Is Sana GDPR compliant?

Yes

Sana Labs · Productivity

Yes. Sana Labs offers a Data Processing Agreement (DPA) for Sana, the baseline GDPR control when a vendor processes personal data on your behalf.

What we checked

This assessment separates the consumer product from any business plan. It uses the vendor documents linked below; an unverified item is not a pass.

Data Processing Agreement
Confirmed
Sana Labs publishes a DPA. A DPA is necessary but does not replace your own lawful-basis, DPIA and transfer assessment.
EU data residency
Not verified
No EU-residency option was confirmed in the sources reviewed for this profile.
Default data training
No by default
Sana states no customer data is used to train its or third-party LLMs, and AI subprocessors are contractually barred from training on it.
Business-tier training
No by default
Enterprise (single-tenant deployment, SAML and SCIM, DPA) is the business tier recorded for this profile.
Practical risk: Sana states it does not train models on customer data, holds SOC 2 and ISO 27001, and publishes a subprocessor list and DPA. HIPAA BAA availability and a firm EU data-residency guarantee are not documented publicly, so confirm both before handling PHI or EU-restricted data.

How to make a decision

Check the precise account tier, written contract and intended data before approving Sana. A security certification, DPA or setting can apply to only part of a vendor's service. Keep the source links with your supplier review and revisit them when the vendor changes its terms.

More on Sana

See the full Sana risk profile, with every data-handling fact and its source, or browse all rated AI tools.