Does Salesforce Einstein / Agentforce train on your data?
YesSalesforce · Sales & CRM
No. Salesforce Einstein / Agentforce does not train its models on your content by default, and its business tier (Salesforce Shield add-on (Platform Encryption, Event Monitoring) on a HIPAA-eligible edition, paired with the Einstein Trust Layer) keeps your data out of training.
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Is Salesforce Einstein / Agentforce HIPAA compliant?Is Salesforce Einstein / Agentforce GDPR compliant?Is Salesforce Einstein / Agentforce SOC 2 compliant?Is Salesforce Einstein / Agentforce ISO 27001 certified?
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