ModelCharter

Is Guru ISO 27001 certified?

Unverified

Guru · Productivity

Not verified. We could not confirm an ISO/IEC 27001 certification for Guru.

What we checked

This assessment separates the consumer product from any business plan. It uses the vendor documents linked below; an unverified item is not a pass.

ISO/IEC 27001
Not verified
No public ISO/IEC 27001 certification was confirmed. Request evidence from Guru if this is a procurement requirement.
SOC 2
Confirmed
Guru also reports a SOC 2 attestation, which can complement but does not replace ISO scope evidence.
Default data training
No by default
Guru states your data is never used to train, nor retained by, third-party LLMs; document snippets are removed immediately after the answer returns.
Business-tier training
No by default
All plans (custom pricing; SSO, SCIM and DLP described as standard across packages) is the business tier recorded for this profile.
Practical risk: Guru states it does not train on customer content and applies zero-retention handling for data passed to third-party LLMs, backed by SOC 2 Type II with platform-wide SSO, DPA and BAA support. No ISO 27001 certification or EU data-residency option was found.

How to make a decision

Check the precise account tier, written contract and intended data before approving Guru. A security certification, DPA or setting can apply to only part of a vendor's service. Keep the source links with your supplier review and revisit them when the vendor changes its terms.

More on Guru

See the full Guru risk profile, with every data-handling fact and its source, or browse all rated AI tools.