ModelCharter

Is Notion AI SOC 2 compliant?

Yes

Notion Labs, Inc. · Productivity

Yes. Notion Labs, Inc. holds a SOC 2 report covering Notion AI, which gives independent assurance over its security controls.

What we checked

This assessment separates the consumer product from any business plan. It uses the vendor documents linked below; an unverified item is not a pass.

SOC 2 report
Confirmed
Notion Labs, Inc. reports a SOC 2 attestation. Request the current report and relevant bridge letter during procurement.
ISO 27001
Confirmed
Notion Labs, Inc. also reports ISO/IEC 27001 certification.
Default data training
No by default
Notion states that by default neither it nor its AI subprocessors use Customer Data to train any models, across all plan tiers.
Business-tier training
No by default
Notion has contractual agreements prohibiting its AI subprocessors from training on Customer Data, and your use of Notion AI grants Notion no license to train ML models on your data.
Practical risk: Some AI features can optionally enable data-retaining LLMs via workspace settings, so an admin must confirm the workspace stays on zero/short-retention configurations.

How to make a decision

Check the precise account tier, written contract and intended data before approving Notion AI. A security certification, DPA or setting can apply to only part of a vendor's service. Keep the source links with your supplier review and revisit them when the vendor changes its terms.

More on Notion AI

See the full Notion AI risk profile, with every data-handling fact and its source, or browse all rated AI tools.