ModelCharter

Is ChatGPT SOC 2 compliant?

Yes

OpenAI · AI assistants

Yes. OpenAI holds a SOC 2 report covering ChatGPT, which gives independent assurance over its security controls.

What we checked

This assessment separates the consumer product from any business plan. It uses the vendor documents linked below; an unverified item is not a pass.

SOC 2 report
Confirmed
OpenAI reports a SOC 2 attestation. Request the current report and relevant bridge letter during procurement.
ISO 27001
Confirmed
OpenAI also reports ISO/IEC 27001 certification.
Default data training
Opt-out required
On free/Plus consumer ChatGPT, conversations are used to improve models by default unless you turn off 'Improve the model for everyone' in data controls.
Business-tier training
No by default
OpenAI does not train on inputs or outputs from ChatGPT Team, ChatGPT Enterprise, or the API platform by default.
Practical risk: Consumer/free ChatGPT uses your chats for training unless you proactively disable it, so staff pasting work data into personal accounts can leak it into model improvement.

How to make a decision

Check the precise account tier, written contract and intended data before approving ChatGPT. A security certification, DPA or setting can apply to only part of a vendor's service. Keep the source links with your supplier review and revisit them when the vendor changes its terms.

More on ChatGPT

See the full ChatGPT risk profile, with every data-handling fact and its source, or browse all rated AI tools.