ModelCharter

ChatGPT vs Claude: which is safer for work?

On the facts we could verify, ChatGPT carries lower data-exposure risk for default at-work use. Both should still be used on an approved tier for anything sensitive.

FactChatGPT
Low risk · 14
OpenAI · AI assistants
Claude
Low risk · 16
Anthropic · AI assistants
Trains on consumer-tier dataOpt-outOpt-out
SOC 2 Type IIYesYes
ISO 27001YesYes
GDPR DPAYesYes
HIPAA BAAYesYes
EU data residencyYesUnverified
SSO / SAMLYesYes
Data retentionConsumer chats retained until deleted (~30 days after deletion); ChatGPT Enterprise/Team customer-configurable retention; API logs default ~30 days and Zero Data Retention available for eligible API endpoints/in-region projects.Consumer: 30 days if training off, up to 5 years if training on; API inputs/outputs deleted after ~7 days and never used for training; safety-flagged content may be retained up to 2 years regardless of opt-out.

Full profiles: ChatGPT · Claude. Facts are sourced from each vendor's own policies; confirm the tier before relying on them.